What started as a simple Raleigh carpet pull-up turned into a full-scale flooring restoration for one homeowner — showcasing how flexible, responsive planning can turn potential problems into lasting solutions.
We were first called out to a home in Raleigh, NC, where the owner was concerned about possible foundation settling. He asked us to carefully remove the carpet and padding, move furniture (including a massive 800+ pound slate pool table), and set everything aside while engineers assessed the structure. We planned to reinstall the carpet after the foundation work was complete — putting everything back exactly as it was.
Mildew and Pad Deterioration Discovered
Once the carpet was up, we noticed mildew stains had developed on the slab — likely from past moisture exposure. Before doing anything else, our team bleach-cleaned the subfloor to sanitize and remove the stains, leaving a clean surface for the next steps. At the same time, it became clear that the original carpet padding was deteriorated and worn out. We recommended upgrading to a premium product that would better protect the home in the long run.
Upgrading to Mohawk Fresh Protect Padding
We replaced the old pad with Mohawk Fresh Protect, one of the top-performing carpet pads on the market today.
Mohawk Fresh Protect – Key Features:
- 8 lb density for durability and underfoot comfort
- Built-in moisture barrier to block vapor rising from the slab
- Odor and freshness protection for cleaner indoor air over time
- Perfect for slab foundations and areas with potential moisture concerns
- Helps protect the investment in your carpet while improving long-term performance
Engineering Report Clears Foundation – But Reveals Uneven Slab
The engineers determined that the foundation was structurally sound, but they identified significant unevenness in the concrete slab due to past settling. The homeowner asked if we could address that before reinstalling the carpet — and we said absolutely.
We brought in our experienced prep team to apply self-leveling compound to all low or sunken areas of the concrete slab. This process took time, precision, and patience, but we worked tirelessly to get it right. Once the slab was level, we installed the new padding and reinstalled the original carpet.
Final Result: Seamless, Protected, and Restored
With the foundation now evaluated, the subfloor cleaned and leveled, and the new pad installed, we were able to:
- Reinstall the carpet with a professional finish
- Return all furniture — including the pool table — to its original location
- Leave the space looking like we were never there
But under the surface, it was better protected, more level, and far more resilient than when we started.
This project shows how flooring work often evolves — and how we’re ready to meet the challenge. We:
- Gave honest recommendations for long-term protection
- Took responsibility for floor prep when the scope expanded
- Delivered a clean, high-quality result with no shortcuts
Whether it’s a simple carpet reinstall or a full subfloor prep project, The Flooring Professionals LLC serve Raleigh and surrounding areas with attention to detail, responsive service, and top-tier products.
Need help with carpet, subfloor leveling, or moisture protection in Raleigh, NC? Contact The Flooring Professionals LLC — we’ll help you get it done the right way.
